To obtain a refund you must contact CGMA at least 5 days prior to the start of the course. Regardless of the situation, a 5% processing fee is incurred on all transactions.
Remember, that when you register for a class you hold a seat that cannot be transferred to another student once class starts, especially on a course that is filled to capacity. Any type of refund must be requested within the same fiscal year of the original purchase.
Nevertheless, here are some of the options that we provide to our CGMA students who may be experiencing special circumstances:
• Request of enrollment cancellation during the first week of a term could qualify for a refund, minus a 15% cancellation fee of the price of a term.
• Request of enrollment cancellation during the second week of a term (prior its 5th day) could qualify for a refund, minus a 20% cancellation fee.
• Request of a Class Transfer into the next term. Transfers from one term to the other may be allowed, however, an administrative fee equivalent to 20% of the course cost will be collected before the student can be confirmed on the next term's roster. Transfer must be requested within the first week of the term and a higher rate will apply if the transfer is approved and moves student's graduation date to a different fiscal year.
Ultimately, the decision to refund any amount of money will be made completely at CGMA Online's discretion.
However, should a student be unable to fulfill his/her course obligations due to illness, personal tragedy, jury duty, or military deployment, please write to us at firstname.lastname@example.org with your Name, Title of Enrolled Course, and the nature of your problem, and we will determine your refund eligibility on an individual basis. Keep in mind some documentation supporting your situation may be requested
For the Winter Term registration period beginning on Monday, November 13th, we will be only allowing the purchase of seat reservations for $50 USD per-course until 11:59 PM (PST) on December 31, 2017. All seat reservations purchased during this time will have the remaining amount due for the course deducted on Friday, January 5, 2018. PLEASE NOTE THAT THIS $50 RESERVATION FEE IS NON-REFUNDABLE.
Beginning January 1, 2018, all purchases made using the installment plan feature will revert back to our normal two-part payment process. This means the second half of payments for courses purchased before midnight on Sunday, January 14, 2018, will be due/deducted on Friday, January 26, 2018. Any course purchased on/after Monday, January 15, 2018, will have the second payment due on Monday, February 5, 2018. So please make sure that sufficient funds are available around these dates/times (depending on when you pay) to prevent a disruption in your enrollment process.
*Please note that any Payment Plan transactions that qualify for a refund are subject to our standard 5% processing fee.